Ready to Adapt
AI / Behavioral Capability Compendium
Start with work that should already be easier.
Explore Behavioral Capability Bundles Nornoet has designed, delivered, or developed as ready-to-adapt architecture. Each bundle coordinates the workflows, knowledge, decision rules, permissions, and exception handling required for a dependable, client-specific capability.
How to read the library
Patterns, not generic products.
The architecture is pre-engineered. The behavior is adapted to your business. Availability, complexity, and final scope are confirmed through the assessment and discovery process.
Advanced Capability
Starting at $5,000
Deeper judgment, testing, continuity, or risk requirements.Designed to Scope
Fixed project
Developed capability concepts that require client discovery before pricing.Connector Setup + Optimizer
$3,000 per connector
For a suitable existing connector or MCP, configured and tested for the client.The installer
Every capability learns where it belongs.
- 01
Discover
Understand the workflow, outcome, systems, knowledge, permissions, exceptions, and judgment boundaries.
- 02
Install
Run the Nornoet installer inside the client environment using the client’s AI and available connectors.
- 03
Adapt
Build the firm’s terminology, operating rules, source knowledge, systems, and permissions into the capability.
- 04
Test
Test the bundle against expected outcomes, edge cases, exceptions, and real-world work.
- 05
Refine
Adjust until the installed capability performs the client-specific workflow reliably.
Behavioral Capability Compendium
Explore the work AI can be built to support.
Browse Behavioral Capability Bundles and Role Models across general business and thirteen industries. These are adaptable operating patterns, not off-the-shelf products. Each implementation is fitted to the client’s workflows, systems, information, and operating reality.
373capability bundles
515role models
6,609role-to-bundle assignments
13industries
View
Showing 515 roles.
General BusinessShared operating roles and Capability Bundles that apply across a full-capacity organization.90 roles
Growth and Client Development21 roles
Chief Growth and Revenue OfficerOwns the integrated revenue system across marketing, sales, partnerships, client growth, forecasting, and pipeline health.10 Capability Bundles
Marketing DirectorSets marketing strategy, priorities, budget, campaigns, and performance standards.9 Capability Bundles
Sales DirectorOwns sales strategy, coaching, forecasting, deal quality, and commercial discipline.10 Capability Bundles
Brand and Creative DirectorDefines the brand system, creative direction, voice, and quality bar across every public touchpoint.9 Capability Bundles
Content and Editorial StrategistPlans the editorial system, themes, formats, publishing cadence, and audience journeys.10 Capability Bundles
Writer and Content ProducerProduces articles, briefs, case studies, scripts, newsletters, and campaign assets.10 Capability Bundles
Visual and Media DesignerCreates visual, video, and presentation assets that express the brand consistently.10 Capability Bundles
Website and SEO ManagerOwns the website, search visibility, conversion paths, technical SEO, and content performance.10 Capability Bundles
Social Media and Community ManagerRuns social publishing, community engagement, audience listening, and channel-specific response.10 Capability Bundles
Demand Generation and Campaign ManagerBuilds and operates campaigns that create measurable qualified demand.10 Capability Bundles
Marketing Operations and Automation SpecialistMaintains marketing systems, lifecycle automation, attribution plumbing, and data quality.10 Capability Bundles
Marketing Analytics and Attribution AnalystMeasures channel performance, conversion, attribution, unit economics, and growth experiments.10 Capability Bundles
Market and Account Research SpecialistBuilds target-market, account, stakeholder, and opportunity intelligence for focused outreach.11 Capability Bundles
Partnership and Referral ManagerDevelops referral channels, alliances, co-selling relationships, and partner enablement.10 Capability Bundles
Sales Development RepresentativeQualifies prospects, initiates conversations, and creates well-contextualized opportunities.10 Capability Bundles
Client Intake CoordinatorCaptures initial needs, routes inquiries, schedules next steps, and protects the prospect experience.10 Capability Bundles
Account Executive and Client PartnerLeads discovery-to-close, manages commercial relationships, and aligns commitments with client value.10 Capability Bundles
Pre-Sales Solutions ArchitectTranslates business needs into credible solution concepts, scope boundaries, assumptions, and delivery approaches.10 Capability Bundles
Sales Operations and CRM ManagerOwns CRM structure, pipeline hygiene, forecasting processes, sales reporting, and operating cadence.11 Capability Bundles
Proposal, Pricing, and SOW ManagerCoordinates proposals, pricing models, statements of work, approvals, and commercial version control.10 Capability Bundles
Client Success and Account Growth ManagerProtects adoption and outcomes while identifying renewals, expansions, references, and emerging needs.11 Capability Bundles
Executive and Business Administration10 roles
Founder and Chief ArchitectSets company direction, architecture doctrine, service philosophy, strategic relationships, and the long-term operating model.10 Capability Bundles
Chief Operating OfficerTurns strategy into operating rhythms, ownership, performance visibility, capacity, and cross-functional execution.9 Capability Bundles
Chief of Staff and Executive Operations LeadCoordinates priorities, decisions, follow-through, executive communications, and company-level operating context.9 Capability Bundles
Business Operations AnalystAnalyzes performance, process health, capacity, bottlenecks, and opportunities for operational improvement.10 Capability Bundles
Executive AssistantProtects executive focus through scheduling, preparation, follow-up, logistics, correspondence, and information organization.10 Capability Bundles
Business Administrator and Office ManagerRuns the administrative backbone: forms, calendars, renewals, coordination, routine records, vendors, and office workflows.10 Capability Bundles
Records and Knowledge ManagerMaintains the authoritative information structure, retention, naming, versioning, retrieval, and institutional memory.10 Capability Bundles
Procurement and Vendor ManagerManages purchasing, vendor selection, renewals, performance, commercial records, and third-party dependencies.10 Capability Bundles
Internal Systems and Workspace AdministratorAdministers internal business platforms, permissions, configurations, integrations, and workspace hygiene.10 Capability Bundles
AI and Automation Operations ManagerOperates internal AI-enabled workflows, monitors failures, governs changes, and measures business impact.10 Capability Bundles
Finance and Accounting6 roles
Controller and Finance ManagerOwns accounting controls, financial close, reporting integrity, cash visibility, and finance policy.10 Capability Bundles
Billing and Accounts Receivable SpecialistMaintains time-to-invoice, billing accuracy, collections, receivables tracking, and client payment records.10 Capability Bundles
Accounts Payable and Bookkeeping SpecialistRecords transactions, reconciles accounts, manages bills, and maintains audit-ready books.10 Capability Bundles
Financial Planning and Analysis SpecialistBuilds budgets, forecasts, scenarios, utilization views, pricing analysis, and decision support.10 Capability Bundles
Payroll and Benefits AdministratorCoordinates payroll, benefits administration, employee changes, and related compliance records.10 Capability Bundles
Tax and Financial Compliance CoordinatorOrganizes filings, deadlines, supporting records, registrations, and advisor coordination without replacing licensed counsel.10 Capability Bundles
People and Talent5 roles
Head of People and Human ResourcesOwns workforce strategy, culture systems, policy, employee experience, and people risk.10 Capability Bundles
Talent Acquisition and Recruiting SpecialistDesigns roles, sources candidates, coordinates evaluation, and maintains a fair, evidence-based hiring process.10 Capability Bundles
People Operations and Onboarding SpecialistRuns employee lifecycle administration, onboarding, offboarding, records, access coordination, and routine support.10 Capability Bundles
Learning and Development ManagerBuilds role-based learning, competency development, certification, and ongoing capability growth.10 Capability Bundles
HR Business Partner and Employee Relations ManagerSupports managers and employees through performance, conflict, accommodation, policy, and organizational change.9 Capability Bundles
Legal, Risk, Privacy, and Assurance5 roles
Contracts and Legal Operations ManagerRuns contract intake, review workflow, obligation tracking, templates, signatures, and outside-counsel coordination.10 Capability Bundles
Risk and Compliance ManagerMaintains the risk register, control program, compliance calendar, evidence, remediation, and governance reporting.10 Capability Bundles
Privacy and Data Governance ManagerDefines data handling, minimization, classification, privacy controls, retention, and governance accountability.10 Capability Bundles
Information Security ManagerOwns security controls, access governance, incident readiness, security operations, and assurance practices.10 Capability Bundles
Internal Quality and Audit ManagerTests whether internal processes and deliverables follow defined standards and produce reliable evidence.10 Capability Bundles
Delivery and Client Service7 roles
Chief Delivery OfficerOwns delivery strategy, service quality, portfolio performance, capacity, and the reliability of client outcomes.9 Capability Bundles
Client Services and Engagement DirectorMaintains executive client alignment, engagement health, escalations, and cross-project relationship quality.10 Capability Bundles
Services Practice Operations ManagerRuns delivery methods, staffing practices, utilization, standards, tooling, and continuous improvement.10 Capability Bundles
Program ManagerCoordinates related projects, dependencies, outcomes, governance, and portfolio-level risks.10 Capability Bundles
Project ManagerOwns project plan, scope, schedule, decisions, risks, communications, evidence, and delivery follow-through.10 Capability Bundles
Project CoordinatorMaintains project logistics, documentation, action tracking, meetings, status inputs, and administrative continuity.10 Capability Bundles
Resource and Capacity ManagerMatches demand to available capability, tracks allocations, resolves conflicts, and forecasts staffing needs.10 Capability Bundles
Architecture and Advisory8 roles
Client Discovery Architect and Business Process AnalystElicits goals, constraints, workflows, evidence, pain points, controls, and acceptance criteria before design begins.10 Capability Bundles
Enterprise and Business ArchitectMaps capabilities, operating models, value streams, governance, and organizational change across the enterprise.10 Capability Bundles
Solution and Integration ArchitectDesigns end-to-end solutions, system boundaries, interfaces, dependencies, nonfunctional requirements, and integration patterns.10 Capability Bundles
Data ArchitectDefines data domains, models, lineage, ownership, movement, quality, lifecycle, and governance patterns.10 Capability Bundles
Information ArchitectDesigns how content is structured, labeled, navigated, retrieved, and understood by people and systems.10 Capability Bundles
AI and Automation ArchitectDesigns human-centered AI operating patterns, orchestration, safeguards, evaluation, and automation boundaries.10 Capability Bundles
Security and Privacy ArchitectTranslates threats, obligations, sensitivity, and trust requirements into solution-level controls.10 Capability Bundles
Industry and Domain AdvisorSupplies practitioner context, terminology, norms, risks, and reality checks for a target industry or function.10 Capability Bundles
Data and Information10 roles
Data EngineerBuilds reliable data pipelines, transformations, integrations, observability, and operational data services.10 Capability Bundles
Data Migration SpecialistProfiles, maps, cleans, transforms, validates, reconciles, and cuts over data between systems.10 Capability Bundles
Analytics Engineer and BI DeveloperCreates trusted metrics, semantic models, reports, dashboards, and decision-ready analytical products.10 Capability Bundles
Data Modeler and Database DeveloperImplements logical and physical models, schemas, queries, constraints, performance, and database change control.10 Capability Bundles
Data Quality and Governance AnalystDefines rules, measures quality, investigates defects, tracks ownership, and coordinates remediation.10 Capability Bundles
Information Governance and Records SpecialistApplies classification, retention, disposition, legal-hold, access, and evidence requirements to information assets.10 Capability Bundles
Metadata and Taxonomy ArchitectCreates controlled vocabularies, metadata models, identifiers, relationships, and classification rules.10 Capability Bundles
Storage and File-System ArchitectDesigns deterministic folder structures, permissions, lifecycle rules, synchronization, and storage boundaries.10 Capability Bundles
Content and File Migration SpecialistInventories, maps, transforms, transfers, validates, and reconciles files and associated metadata.10 Capability Bundles
Enterprise Search and Knowledge Retrieval SpecialistImproves findability through indexing, retrieval design, relevance, permissions, grounding, and search evaluation.10 Capability Bundles
Capability Engineering and Service Operations18 roles
Capability Product ManagerOwns the roadmap, user value, prioritization, adoption, and lifecycle of reusable capability products.10 Capability Bundles
Methods and Applied Research LeadResearches authoritative methods, tests approaches, records evidence, and converts findings into reusable practice.10 Capability Bundles
AI Operating Model ArchitectDefines how people, AI, governance, controls, systems, and evidence work together at organizational scale.10 Capability Bundles
Capability and Workflow DesignerDecomposes real work into clear, bounded capabilities with inputs, outputs, decisions, handoffs, and controls.10 Capability Bundles
AI Capability and Agent EngineerImplements, evaluates, packages, and maintains AI capability bundles and agent behaviors.10 Capability Bundles
Connector and MCP EngineerBuilds secure tool interfaces, connectors, authentication patterns, and system actions for AI workflows.10 Capability Bundles
Automation and Software EngineerImplements deterministic services, installers, automations, applications, and integration logic around the capability layer.10 Capability Bundles
Installer and Configuration EngineerPackages repeatable deployment, client configuration, validation, migration, rollback, and environment setup.10 Capability Bundles
Release and Version ManagerControls releases, dependencies, compatibility, change records, deployment gates, and rollback readiness.10 Capability Bundles
Quality Assurance and Test AnalystDesigns and executes functional, integration, regression, usability, and acceptance testing.10 Capability Bundles
AI Evaluation and Adversarial Testing SpecialistMeasures AI behavior, probes failure modes, tests safeguards, and tracks evaluation evidence.10 Capability Bundles
Technical Writer and Documentation SpecialistCreates accurate architecture, implementation, operating, support, and user documentation.10 Capability Bundles
Training and Enablement SpecialistBuilds and delivers role-based training, exercises, job aids, and adoption support.10 Capability Bundles
Change Management and Adoption LeadPlans stakeholder engagement, readiness, communications, reinforcement, and measurable behavior change.10 Capability Bundles
Handoff and Project Continuity SpecialistEnsures decisions, context, artifacts, ownership, and unresolved risks survive transitions between people and phases.10 Capability Bundles
Support and Incident CoordinatorRuns support intake, triage, communication, escalation, resolution tracking, and post-incident follow-through.10 Capability Bundles
Managed Services OperatorPerforms recurring operational services, monitors queues, follows runbooks, and maintains client-facing service continuity.10 Capability Bundles
Service Reliability and Telemetry AnalystMeasures operational health, failure patterns, service levels, usage, capacity, and reliability improvements.10 Capability Bundles
LegalIndustry-specific role models and capability patterns designed to inherit the shared General Business layer.39 roles
General Legal5 roles
Legal Intake Specialist13 Capability Bundles
Legal Assistant14 Capability Bundles
Paralegal and Case Manager14 Capability Bundles
Legal Operations and Docketing Manager14 Capability Bundles
Attorney or Supervising Counsel13 Capability Bundles
Litigation3 roles
Litigation and Discovery Support Specialist14 Capability Bundles
eDiscovery Specialist16 Capability Bundles
Litigation Support Manager17 Capability Bundles
Personal Injury7 roles
Personal Injury Intake Specialist16 Capability Bundles
Medical Records and Damages Specialist16 Capability Bundles
Personal Injury Case Manager17 Capability Bundles
Demand and Settlement Specialist14 Capability Bundles
Litigation Paralegal and Trial Preparation Specialist15 Capability Bundles
Personal Injury Attorney or Supervising Counsel16 Capability Bundles
Lien Resolution Specialist13 Capability Bundles
Family Law5 roles
Family Law Intake and Legal Assistant17 Capability Bundles
Family Law Paralegal16 Capability Bundles
Financial Disclosure and Discovery Specialist16 Capability Bundles
Custody and Post-Judgment Coordinator12 Capability Bundles
Family Law Attorney and Mediation Lead15 Capability Bundles
Immigration7 roles
Immigration Intake and Legal Assistant17 Capability Bundles
Immigration Paralegal16 Capability Bundles
Forms and Filing Specialist12 Capability Bundles
Evidence and Case-Status Coordinator14 Capability Bundles
Immigration Attorney or Supervising Counsel15 Capability Bundles
Immigration Court and Removal Defense Specialist13 Capability Bundles
Consular Processing and Visa Specialist12 Capability Bundles
Legal Accounting4 roles
Legal Billing Specialist13 Capability Bundles
Trust Accounting Specialist15 Capability Bundles
Settlement and Disbursement Specialist13 Capability Bundles
Legal Accounting Manager and Compliance Reviewer13 Capability Bundles
Leadership2 roles
Managing Partner12 Capability Bundles
Practice Group Leader13 Capability Bundles
Attorney Practice1 role
Associate or Staff Attorney13 Capability Bundles
Risk and Intake2 roles
Conflicts and New Business Intake Manager14 Capability Bundles
Ethics and Professional Responsibility Counsel15 Capability Bundles
Practice Support1 role
Legal Secretary or Practice Assistant14 Capability Bundles
Knowledge and Records2 roles
Legal Research and Library Specialist12 Capability Bundles
Records and Information Governance Manager13 Capability Bundles
Real EstateIndustry-specific role models and capability patterns designed to inherit the shared General Business layer.22 roles
Brokerage5 roles
Lead and Listing Coordinator15 Capability Bundles
Transaction Coordinator14 Capability Bundles
Agent or Broker16 Capability Bundles
Closing and Commission Specialist13 Capability Bundles
Brokerage Operations and Compliance Manager14 Capability Bundles
Brokerage Leadership1 role
Designated or Managing Broker14 Capability Bundles
Brokerage Sales2 roles
Listing Agent15 Capability Bundles
Buyer Agent15 Capability Bundles
Commercial1 role
Commercial Broker15 Capability Bundles
Brokerage Operations1 role
Agent Training and Enablement Manager12 Capability Bundles
Property Management6 roles
Property Manager15 Capability Bundles
Assistant Property Manager15 Capability Bundles
Leasing Specialist13 Capability Bundles
Tenant or Resident Services Coordinator13 Capability Bundles
Maintenance and Vendor Coordinator12 Capability Bundles
Lease Administrator12 Capability Bundles
Asset Management1 role
Portfolio or Asset Manager13 Capability Bundles
Title and Settlement2 roles
Title Examiner12 Capability Bundles
Escrow or Settlement Officer12 Capability Bundles
Valuation3 roles
Appraiser12 Capability Bundles
Appraisal Coordinator12 Capability Bundles
Market Research and Valuation Analyst13 Capability Bundles
Professional ServicesIndustry-specific role models and capability patterns designed to inherit the shared General Business layer.21 roles
Client Operations2 roles
Client Intake and Proposal Specialist12 Capability Bundles
Account and Client Success Manager13 Capability Bundles
Engagement Leadership2 roles
Engagement Manager16 Capability Bundles
Engagement Partner14 Capability Bundles
Engagement Operations1 role
Engagement Operations Coordinator13 Capability Bundles
Delivery Management3 roles
Project Manager13 Capability Bundles
PMO and Delivery Analyst13 Capability Bundles
Portfolio or PMO Director12 Capability Bundles
Commercial Operations1 role
Resource and Financial Manager12 Capability Bundles
Quality2 roles
Quality and Deliverable Reviewer13 Capability Bundles
Methodology and Quality Director12 Capability Bundles
Knowledge1 role
Knowledge and Reusable-Asset Manager13 Capability Bundles
Firm Leadership1 role
Managing Partner or Principal14 Capability Bundles
Practice Leadership1 role
Practice or Service-Line Leader15 Capability Bundles
Delivery3 roles
Subject-Matter Expert15 Capability Bundles
Senior Consultant15 Capability Bundles
Consultant15 Capability Bundles
Analysis1 role
Business Analyst or Associate15 Capability Bundles
Research1 role
Research Analyst13 Capability Bundles
Change1 role
Change Management Consultant17 Capability Bundles
Learning1 role
Training and Facilitation Consultant17 Capability Bundles
Financial ServicesIndustry-specific role models and capability patterns designed to inherit the shared General Business layer.31 roles
Member Operations3 roles
Member Services Representative14 Capability Bundles
Account and Dispute Specialist16 Capability Bundles
Personal Banker or Member Relationship Specialist14 Capability Bundles
Risk3 roles
Fraud Operations Analyst13 Capability Bundles
Fraud Investigator13 Capability Bundles
Operational Risk Manager12 Capability Bundles
Branch Operations2 roles
Branch Operations Manager13 Capability Bundles
Teller or Universal Banker13 Capability Bundles
Compliance2 roles
Compliance and Audit Coordinator14 Capability Bundles
Consumer Compliance Officer12 Capability Bundles
Lending6 roles
Loan Intake and Processing Specialist13 Capability Bundles
Underwriting Support Specialist12 Capability Bundles
Closing and Post-Closing Specialist12 Capability Bundles
Loan Servicing and Delinquency Specialist12 Capability Bundles
Lending Compliance and Portfolio Manager17 Capability Bundles
Loan Officer or Originator12 Capability Bundles
Deposit Operations1 role
Deposit Operations Specialist13 Capability Bundles
Payments3 roles
ACH and Wire Operations Specialist13 Capability Bundles
Card Services Specialist14 Capability Bundles
Payments Operations Manager14 Capability Bundles
Lending Leadership1 role
Chief Lending or Credit Officer14 Capability Bundles
Credit2 roles
Credit Analyst12 Capability Bundles
Underwriter12 Capability Bundles
Collections2 roles
Collections and Recovery Specialist12 Capability Bundles
Loan Workout and Loss Mitigation Specialist12 Capability Bundles
BSA and AML2 roles
BSA and AML Officer12 Capability Bundles
AML and KYC Analyst13 Capability Bundles
Audit1 role
Internal Auditor13 Capability Bundles
Treasury3 roles
Treasury Manager12 Capability Bundles
Asset-Liability Management Specialist12 Capability Bundles
Liquidity and Capital Analyst12 Capability Bundles
Healthcare AdministrationIndustry-specific role models and capability patterns designed to inherit the shared General Business layer.28 roles
Patient Access4 roles
Patient Access Representative14 Capability Bundles
Scheduling and Referral Coordinator15 Capability Bundles
Authorization Specialist13 Capability Bundles
Patient Access Manager and Privacy Lead16 Capability Bundles
Health Information1 role
Health Information and Release-of-Information Specialist13 Capability Bundles
Revenue Cycle5 roles
Claims and Billing Specialist13 Capability Bundles
Denials and Appeals Specialist13 Capability Bundles
Payment and Patient Accounts Specialist12 Capability Bundles
Referral and Authorization Coordinator13 Capability Bundles
Revenue Cycle Analyst and Manager17 Capability Bundles
Practice Operations2 roles
Practice Administrator15 Capability Bundles
Medical Office Manager15 Capability Bundles
Provider Operations3 roles
Provider Credentialing Specialist12 Capability Bundles
Provider Enrollment Specialist11 Capability Bundles
Provider Relations and Network Coordinator13 Capability Bundles
Coding3 roles
Medical Coder12 Capability Bundles
Coding Auditor12 Capability Bundles
Clinical Documentation Integrity Specialist12 Capability Bundles
Utilization1 role
Utilization Management Specialist12 Capability Bundles
Compliance1 role
Healthcare Compliance Officer12 Capability Bundles
Privacy1 role
Privacy Officer12 Capability Bundles
Quality2 roles
Quality Improvement Specialist11 Capability Bundles
Patient Safety Coordinator11 Capability Bundles
Patient Experience1 role
Patient Advocate13 Capability Bundles
Care Management1 role
Care Coordinator12 Capability Bundles
Health Technology2 roles
EHR and Health Information Systems Analyst14 Capability Bundles
Health Informatics Specialist12 Capability Bundles
Analytics1 role
Population Health and Registry Analyst12 Capability Bundles
Government and Public SafetyIndustry-specific role models and capability patterns designed to inherit the shared General Business layer.48 roles
Public Administration1 role
Constituent Services and Permit Coordinator13 Capability Bundles
Clerk and Legislative2 roles
Public Meetings Clerk13 Capability Bundles
City Clerk or Legislative Services Manager13 Capability Bundles
Grants and Procurement1 role
Grants and Procurement Administrator13 Capability Bundles
Regulatory Operations1 role
Inspection and Compliance Coordinator12 Capability Bundles
Records1 role
Department Operations and Records Manager14 Capability Bundles
Law Enforcement3 roles
Report and Records Coordinator13 Capability Bundles
Investigator or Detective13 Capability Bundles
Patrol Officer or Deputy15 Capability Bundles
Evidence2 roles
Evidence Custodian12 Capability Bundles
Evidence and Digital Evidence Specialist12 Capability Bundles
Professional Standards3 roles
Training and Professional Standards Coordinator12 Capability Bundles
Accreditation Manager12 Capability Bundles
Internal Affairs Investigator15 Capability Bundles
Law Enforcement Leadership2 roles
Shift Supervisor and Command Analyst16 Capability Bundles
Police Chief, Sheriff, or Public Safety Director15 Capability Bundles
Public Records4 roles
Public Records Coordinator13 Capability Bundles
Disclosure and Redaction Specialist14 Capability Bundles
Records and Retention Manager14 Capability Bundles
Legal and Compliance Reviewer14 Capability Bundles
Executive Administration2 roles
City or County Manager16 Capability Bundles
Department Director15 Capability Bundles
Policy1 role
Policy or Management Analyst12 Capability Bundles
Finance1 role
Government Budget Analyst11 Capability Bundles
Procurement1 role
Procurement or Contracting Officer11 Capability Bundles
Grants1 role
Grants Manager12 Capability Bundles
Planning1 role
Planning and Zoning Specialist13 Capability Bundles
Permitting1 role
Permit Technician13 Capability Bundles
Inspection1 role
Building Inspector12 Capability Bundles
Code Enforcement1 role
Code Enforcement Officer11 Capability Bundles
Public Works1 role
Public Works or Utilities Manager13 Capability Bundles
Development1 role
Community or Economic Development Specialist14 Capability Bundles
Communications1 role
Public Information Officer10 Capability Bundles
Elections1 role
Elections Administrator12 Capability Bundles
Emergency Management1 role
Emergency Management Director12 Capability Bundles
Law Enforcement Supervision1 role
Sergeant or Watch Commander16 Capability Bundles
Intelligence1 role
Crime or Intelligence Analyst12 Capability Bundles
Emergency Communications1 role
Public Safety Telecommunicator11 Capability Bundles
Victim Services1 role
Victim and Witness Services Coordinator12 Capability Bundles
Fire and Rescue2 roles
Fire Chief13 Capability Bundles
Firefighter14 Capability Bundles
Fire Prevention1 role
Fire Inspector14 Capability Bundles
Emergency Medical Services3 roles
EMS Director13 Capability Bundles
Emergency Medical Technician14 Capability Bundles
Paramedic14 Capability Bundles
Corrections2 roles
Corrections Administrator13 Capability Bundles
Correctional Officer12 Capability Bundles
Community Supervision1 role
Probation or Community Supervision Officer12 Capability Bundles
EducationIndustry-specific role models and capability patterns designed to inherit the shared General Business layer.29 roles
Admissions2 roles
Admissions Coordinator and Counselor14 Capability Bundles
Application and Credential Evaluator13 Capability Bundles
Enrollment1 role
Enrollment Specialist12 Capability Bundles
Recruitment1 role
Recruitment Events and Communications Coordinator13 Capability Bundles
Enrollment Leadership1 role
Enrollment Operations Analyst and Director11 Capability Bundles
Program Operations1 role
Program Coordinator16 Capability Bundles
Learning Design1 role
Instructional Designer13 Capability Bundles
Student Services1 role
Student Support and Records Specialist14 Capability Bundles
Compliance1 role
Accreditation and Compliance Coordinator12 Capability Bundles
Institutional Research1 role
Institutional Research Analyst and Program Director15 Capability Bundles
Academic Leadership1 role
Dean, School Director, or Program Director15 Capability Bundles
Instruction1 role
Faculty or Instructor13 Capability Bundles
Curriculum2 roles
Curriculum Director12 Capability Bundles
Instructional Coordinator13 Capability Bundles
Faculty Affairs1 role
Faculty Affairs Coordinator13 Capability Bundles
Assessment1 role
Assessment and Learning Outcomes Coordinator13 Capability Bundles
Registrar1 role
Registrar13 Capability Bundles
Advising1 role
Academic Advisor13 Capability Bundles
Financial Aid1 role
Financial Aid Administrator11 Capability Bundles
Student Finance1 role
Student Accounts or Bursar Specialist12 Capability Bundles
Student Affairs1 role
Student Affairs Coordinator14 Capability Bundles
Student Success1 role
Student Success and Retention Specialist12 Capability Bundles
Career Services1 role
Career Services Advisor12 Capability Bundles
Accessibility1 role
Accessibility or Disability Services Coordinator13 Capability Bundles
Learning Technology2 roles
Learning Management System Administrator12 Capability Bundles
Educational Technology Specialist12 Capability Bundles
Library1 role
Library and Information Services Specialist12 Capability Bundles
Advancement2 roles
Alumni Relations Manager11 Capability Bundles
Institutional Advancement or Development Officer10 Capability Bundles
Recruiting and StaffingIndustry-specific role models and capability patterns designed to inherit the shared General Business layer.25 roles
Recruiting3 roles
Requisition and Sourcing Specialist12 Capability Bundles
Recruiter15 Capability Bundles
Recruiting Coordinator13 Capability Bundles
Candidate Operations1 role
Candidate Experience and Credentialing Specialist13 Capability Bundles
Placement1 role
Placement and Onboarding Manager13 Capability Bundles
Client Operations1 role
Client Partner and Account Manager13 Capability Bundles
Operations1 role
Recruiting Operations Analyst13 Capability Bundles
Systems1 role
CRM and Pipeline Administrator12 Capability Bundles
Compliance2 roles
Compliance and Credentialing Coordinator14 Capability Bundles
I-9 and E-Verify Compliance Specialist13 Capability Bundles
Finance1 role
Placement Billing and Reporting Manager15 Capability Bundles
Branch Leadership1 role
Branch or Market Manager15 Capability Bundles
Sales1 role
Staffing Sales and Business Development Executive14 Capability Bundles
Workforce Operations2 roles
Onsite Workforce Manager13 Capability Bundles
Workforce Scheduling Coordinator12 Capability Bundles
Program Operations2 roles
RPO Program Manager14 Capability Bundles
MSP and VMS Program Manager14 Capability Bundles
Payroll1 role
Timekeeping and Payroll Specialist12 Capability Bundles
Benefits1 role
Benefits and Leave Administrator11 Capability Bundles
Safety1 role
Workers Compensation and Safety Coordinator11 Capability Bundles
Employee Relations1 role
Field Employee Relations Specialist14 Capability Bundles
Retention1 role
Redeployment and Retention Specialist12 Capability Bundles
Executive Search2 roles
Executive Search Consultant15 Capability Bundles
Executive Search Researcher15 Capability Bundles
Advisory1 role
Workforce Planning Consultant12 Capability Bundles
Data and Information ServicesIndustry-specific role models and capability patterns designed to inherit the shared General Business layer.32 roles
Data Supply2 roles
Data Source and Vendor Manager13 Capability Bundles
Data Licensing and Acquisition Specialist13 Capability Bundles
Data Product2 roles
Data Product Manager13 Capability Bundles
Data Product Analyst13 Capability Bundles
Engineering4 roles
Feed and Integration Engineer14 Capability Bundles
Data Engineer14 Capability Bundles
SQL Developer14 Capability Bundles
Analytics Engineer13 Capability Bundles
Data Quality1 role
Data Quality and Matching Analyst13 Capability Bundles
Governance and Delivery1 role
Data Governance and Client Delivery Manager13 Capability Bundles
Migration5 roles
Data Migration Architect14 Capability Bundles
Data Mapping and Transformation Analyst13 Capability Bundles
ETL and Migration Engineer13 Capability Bundles
Validation and Reconciliation Analyst12 Capability Bundles
Migration Project and Cutover Manager13 Capability Bundles
Governance3 roles
Data Steward and Governance Lead14 Capability Bundles
Master Data Management Specialist14 Capability Bundles
Metadata and Data Catalog Specialist12 Capability Bundles
Leadership1 role
Chief Data Officer or Data Strategy Lead13 Capability Bundles
Architecture1 role
Data Architect14 Capability Bundles
Platform3 roles
Database Administrator12 Capability Bundles
Data Platform or Cloud Engineer13 Capability Bundles
DataOps or Platform Reliability Engineer14 Capability Bundles
Analytics2 roles
Business Intelligence Analyst13 Capability Bundles
Data Analyst13 Capability Bundles
Data Science1 role
Data Scientist12 Capability Bundles
Machine Learning1 role
Machine Learning Engineer12 Capability Bundles
Analytics Leadership1 role
Decision Science and Insights Lead13 Capability Bundles
Privacy1 role
Data Privacy and Rights Specialist12 Capability Bundles
Security1 role
Data Security Engineer13 Capability Bundles
Solutions2 roles
Data Solutions Architect13 Capability Bundles
Data Sales Engineer13 Capability Bundles
Technology and SaaSIndustry-specific role models and capability patterns designed to inherit the shared General Business layer.30 roles
Implementation4 roles
Solutions and Implementation Consultant15 Capability Bundles
Integration and Data Migration Specialist12 Capability Bundles
Implementation Project Manager15 Capability Bundles
Quality Assurance and Acceptance Coordinator12 Capability Bundles
Customer Success2 roles
Customer Enablement and Success Manager12 Capability Bundles
Technical Account Manager14 Capability Bundles
Support2 roles
Support Triage and Technical Support Analyst12 Capability Bundles
Escalation Manager13 Capability Bundles
Knowledge and Release1 role
Knowledge and Release Manager13 Capability Bundles
Product3 roles
Product Operations and Product Manager15 Capability Bundles
Product Manager14 Capability Bundles
Technical Product Manager14 Capability Bundles
Customer Operations1 role
Customer Insights and Support Operations Manager14 Capability Bundles
Design2 roles
Product Designer13 Capability Bundles
User Experience Researcher12 Capability Bundles
Engineering Leadership2 roles
Chief Technology Officer or Vice President of Engineering14 Capability Bundles
Engineering Manager15 Capability Bundles
Engineering1 role
Software Engineer14 Capability Bundles
Quality Engineering2 roles
Quality Assurance Engineer13 Capability Bundles
Quality Assurance Automation Engineer13 Capability Bundles
Program Management1 role
Technical Program Manager14 Capability Bundles
Platform1 role
DevOps or Platform Engineer14 Capability Bundles
Reliability1 role
Site Reliability Engineer13 Capability Bundles
Security1 role
Application Security Engineer13 Capability Bundles
Infrastructure1 role
Cloud Infrastructure Engineer13 Capability Bundles
Release1 role
Release Engineer13 Capability Bundles
Solutions1 role
Solutions Architect14 Capability Bundles
Sales Engineering1 role
Sales Engineer14 Capability Bundles
Developer Relations1 role
Developer Relations Specialist12 Capability Bundles
Documentation1 role
Technical Writer or Developer Education Specialist12 Capability Bundles
InsuranceIndustry-specific role models and capability patterns designed to inherit the shared General Business layer.42 roles
Executive and Technical Leadership5 roles
Insurance Carrier President or General Manager14 Capability Bundles
Chief Underwriting Officer14 Capability Bundles
Chief Claims Officer14 Capability Bundles
Chief Actuary or Actuarial Director14 Capability Bundles
Agency Principal or Managing General Agent14 Capability Bundles
Distribution and Client Service8 roles
Insurance Producer or Agent14 Capability Bundles
Commercial Lines Account Executive15 Capability Bundles
Personal Lines Account Manager15 Capability Bundles
Employee Benefits Account Manager15 Capability Bundles
Insurance Customer Service Representative13 Capability Bundles
Carrier Relations and Placement Manager13 Capability Bundles
Renewal and Retention Specialist14 Capability Bundles
Producer Licensing and Appointments Specialist13 Capability Bundles
Underwriting and Product7 roles
Underwriting Assistant14 Capability Bundles
Personal Lines Underwriter14 Capability Bundles
Commercial Lines Underwriter14 Capability Bundles
Life and Health Underwriter14 Capability Bundles
Underwriting Operations Manager13 Capability Bundles
Insurance Product Manager14 Capability Bundles
Rate and Form Filing Analyst14 Capability Bundles
Policy and Premium Administration5 roles
New Business and Policy Issuance Specialist14 Capability Bundles
Policy Service and Endorsement Specialist14 Capability Bundles
Premium Billing and Collections Specialist13 Capability Bundles
Premium Audit Specialist14 Capability Bundles
Insurance Commission Accounting Specialist13 Capability Bundles
Claims8 roles
First Notice of Loss and Claims Intake Specialist13 Capability Bundles
Claims Adjuster or Examiner14 Capability Bundles
Claims Appraiser and Damage Estimator14 Capability Bundles
Special Investigations and Fraud Analyst13 Capability Bundles
Claims Litigation and Coverage Specialist14 Capability Bundles
Subrogation and Recovery Specialist13 Capability Bundles
Claims Quality and Compliance Manager13 Capability Bundles
Catastrophe Claims Coordinator14 Capability Bundles
Actuarial, Risk, and Reinsurance5 roles
Actuary and Pricing Analyst14 Capability Bundles
Reserving and Capital Analyst14 Capability Bundles
Catastrophe Modeling and Exposure Analyst14 Capability Bundles
Loss Control and Risk Engineering Consultant14 Capability Bundles
Reinsurance Analyst and Treaty Administrator14 Capability Bundles
Compliance and Reporting4 roles
Market Conduct and Consumer Compliance Officer14 Capability Bundles
Insurance Regulatory Filing Specialist13 Capability Bundles
Insurance Complaint and Appeals Specialist13 Capability Bundles
Insurance Data and Statutory Reporting Analyst14 Capability Bundles
Nonprofit OrganizationsIndustry-specific role models and capability patterns designed to inherit the shared General Business layer.38 roles
Governance and Executive Leadership6 roles
Nonprofit Executive Director or Chief Executive Officer14 Capability Bundles
Board Governance and Corporate Secretary14 Capability Bundles
Chief Program Officer14 Capability Bundles
Chief Development Officer14 Capability Bundles
Nonprofit Director of Operations13 Capability Bundles
Board and Committee Coordinator13 Capability Bundles
Programs and Impact9 roles
Program Director14 Capability Bundles
Program Manager14 Capability Bundles
Program Coordinator14 Capability Bundles
Direct Service or Case Coordinator13 Capability Bundles
Community Outreach and Engagement Manager14 Capability Bundles
Monitoring, Evaluation, and Learning Manager13 Capability Bundles
Impact Data and Reporting Analyst14 Capability Bundles
Safeguarding and Participant Protection Officer13 Capability Bundles
Community Partnerships Manager15 Capability Bundles
Development and Fundraising13 roles
Development Director14 Capability Bundles
Major Gifts Officer15 Capability Bundles
Annual Giving and Membership Manager13 Capability Bundles
Corporate and Foundation Relations Manager14 Capability Bundles
Grant Writer and Proposal Manager14 Capability Bundles
Grants Manager and Compliance Specialist14 Capability Bundles
Donor Relations and Stewardship Manager14 Capability Bundles
Prospect Researcher13 Capability Bundles
Fundraising Events Manager14 Capability Bundles
Planned Giving Officer14 Capability Bundles
Development Operations and CRM Manager13 Capability Bundles
Gift Processing and Donor Records Specialist14 Capability Bundles
Sponsorship and Institutional Partnerships Manager15 Capability Bundles
Grant Finance and Compliance4 roles
Grants Accountant14 Capability Bundles
Restricted Funds and Nonprofit Accounting Manager13 Capability Bundles
Government Awards and Uniform Guidance Manager14 Capability Bundles
Nonprofit Compliance and Public Reporting Officer14 Capability Bundles
Volunteers, Membership, and Advocacy6 roles
Volunteer Program Manager13 Capability Bundles
Volunteer Coordinator13 Capability Bundles
Membership and Chapter Services Manager13 Capability Bundles
Advocacy and Public Policy Manager14 Capability Bundles
Nonprofit Communications and Storytelling Director14 Capability Bundles
Program Communications Specialist14 Capability Bundles
Marketing Agencies and Growth TeamsIndustry-specific role models and capability patterns designed to inherit the shared General Business layer.40 roles
Agency Leadership and Client Service6 roles
Agency Principal or Managing Director14 Capability Bundles
Head of Client Services14 Capability Bundles
Account Director15 Capability Bundles
Account Manager15 Capability Bundles
Client Success and Retention Manager15 Capability Bundles
New Business and Pitch Manager14 Capability Bundles
Strategy and Research5 roles
Brand Strategist14 Capability Bundles
Integrated Marketing Strategist14 Capability Bundles
Communications and Channel Planner14 Capability Bundles
Consumer Insights and Market Research Analyst14 Capability Bundles
Audience and Segmentation Strategist14 Capability Bundles
Creative and Content9 roles
Executive Creative Director14 Capability Bundles
Creative Director13 Capability Bundles
Art Director13 Capability Bundles
Copywriter14 Capability Bundles
Content Strategist14 Capability Bundles
Content Producer and Editor14 Capability Bundles
Graphic and Brand Designer14 Capability Bundles
Video and Motion Producer14 Capability Bundles
UX and Conversion Designer14 Capability Bundles
Media and Growth12 roles
Media Director14 Capability Bundles
Media Planner and Buyer14 Capability Bundles
Paid Search Specialist14 Capability Bundles
Paid Social Specialist14 Capability Bundles
Programmatic and Ad Operations Specialist14 Capability Bundles
SEO Strategist14 Capability Bundles
Organic Social and Community Strategist14 Capability Bundles
Influencer and Partnership Marketing Manager15 Capability Bundles
Lifecycle, Email, and CRM Marketing Manager13 Capability Bundles
Growth Marketing Manager13 Capability Bundles
Conversion Rate Optimization Specialist14 Capability Bundles
Marketing Automation Specialist14 Capability Bundles
Analytics and Marketing Technology4 roles
Marketing Analytics and Attribution Manager13 Capability Bundles
Experimentation and Growth Analyst14 Capability Bundles
Marketing Technology and Data Operations Manager13 Capability Bundles
Privacy and Advertising Compliance Manager14 Capability Bundles
Delivery and Production Operations4 roles
Agency Operations and Resource Manager13 Capability Bundles
Traffic and Project Manager14 Capability Bundles
Creative Producer14 Capability Bundles
Campaign Quality Assurance and Launch Specialist14 Capability Bundles
Built to fit
The library shows what can be built.
Final scope, system access, controls, and implementation approach are defined during assessment and contracting. A bundle may combine behavioral instructions, workflows, connectors or MCP servers, deterministic software, and human decision points.
Composable Architecture
One capability can become part of something larger.
Capability Bundles remain useful as the operating architecture expands. A client can begin with one governed capability and build upward over time.
- 01Capability Bundle
One governed operating capability
- 02Role Model
Several coordinated Capability Bundles
- 03Multiple Roles
One Department Model
- 04Connected Departments
Architecturally Intelligent Business
Assessment